GOAT Barber Academy LLC (“GOAT Barber Academy,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trainwiththegoat.com, book an appointment, enroll in our program, or communicate with us. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website or services.

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1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, date of birth, address, phone number, and email address.

Appointment and Booking Information: Service preferences, appointment history, and booking details submitted through our online booking system (Boulevard).

Payment Information: Payment card details processed securely through our third-party payment processor. We do not store full payment card numbers on our servers.

Student Enrollment Information: For enrolled students, we collect enrollment contracts, academic records, clock hours, attendance, grades, and financial account information as required by the Ohio State Cosmetology and Barber Board (OSCBB).

Communications: Messages, emails, and texts you send to us.

Website Usage Data: IP address, browser type, pages visited, and other standard web analytics data collected automatically when you visit our site.

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2. How We Collect Information

We collect information in the following ways:

Directly from you when you fill out forms on our website, book an appointment, enroll in our program, or contact us. Through our booking platform (Boulevard) when you schedule services online. Through our student information system (FAME Advantage) for enrolled students. Automatically through cookies and analytics tools when you visit our website. Through our payment processor when you pay for services.

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3. SMS / Text Message Communications

By providing your phone number to GOAT Barber Academy — whether through our website, booking system, or in person — you agree to receive text messages from GOAT Barber Academy LLC. These messages may include appointment confirmations, reminders, promotional offers, and Academy updates.

Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe from text messages. Reply HELP for assistance. You may also contact us directly at info@trainwiththegoat.com to opt out.

We do not sell or share your phone number with third parties for their own marketing purposes.

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4. How We Use Your Information

We use the information we collect to schedule and manage your appointments and services; process payments for services rendered; communicate with you about your appointments, membership, and account; send you text messages and emails regarding your bookings, promotions, and Academy news (with your consent); manage student enrollment, academic records, and clock hours as required by the OSCBB; submit student clock hours and completion records to the OSCBB as required by Ohio law; improve our website, services, and student experience; and comply with applicable laws and regulations.

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5. How We Share Your Information

We do not sell your personal information. We may share your information with the following parties:

Service Providers: Third-party companies that help us operate our business, including Boulevard (booking and POS), FAME Advantage (student information system), TFC (payment collection), and our payment processor. These providers are contractually required to protect your information.

Ohio State Cosmetology and Barber Board (OSCBB): We are required by Ohio law to submit student clock hours, enrollment records, and completion records to the OSCBB.

Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority.

Business Protection: We may disclose information where necessary to protect the rights, property, or safety of GOAT Barber Academy, our students, clients, or others.

We will not share your personal information with any third party for their own marketing purposes without your explicit consent.

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6. Cookies and Website Analytics

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Note that some portions of our website may not function properly if you disable cookies. We may use Google Analytics or similar tools to understand how visitors use our website. This data is aggregated and does not personally identify you.

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7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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8. Data Retention

We retain client appointment and booking records for as long as necessary to provide our services and comply with applicable law. Student academic records are retained for a minimum of five (5) years from the student’s last date of attendance, consistent with Ohio regulatory requirements.

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9. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request that we correct inaccurate or incomplete information.

Opt-Out of Marketing: You may opt out of receiving marketing emails by clicking the unsubscribe link in any marketing email. You may opt out of SMS messages by replying STOP.

Student Records: Enrolled and former students have the right to review their own academic records by submitting a written request to the Academy Director.

To exercise any of these rights, contact us at the information below.

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10. Children’s Privacy

Our website and enrollment program are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete it. For students who are minors (under 18), a parent or guardian must sign the enrollment contract on the student’s behalf.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

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13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us: